Privacy policy

This policy explains how Group Elephant Technology Services ("we", "us") handles personal information collected through this website, groupelephant.tech. We are part of Group Elephant (ABN 67 648 518 558) and aim to handle your information consistently with the Australian Privacy Principles.

Information we collect

Information you send us. When you contact us by email or through an enquiry form, we collect the details you choose to provide, such as your name, work email, organisation and a description of the process you would like to automate. We use this only to respond to you and to scope potential work.

The savings calculator. The numbers you enter into the on-site calculator are used in your browser to show an estimate. We do not store or transmit those inputs unless you choose to email them to us.

Technical information. Like most websites, our hosting and security provider (Cloudflare) processes basic technical data such as IP address, browser type and request logs to serve the site, keep it secure and measure aggregate performance.

Cookies

We do not use advertising or cross-site tracking cookies. Our infrastructure provider may set essential cookies needed for security and to deliver the site reliably. You can block cookies in your browser settings; essential cookies may be required for the site to work correctly.

How we use your information

We use the information you provide to respond to enquiries, prepare estimates and proposals, deliver and support automation services, and meet our legal and record-keeping obligations. We do not sell your personal information.

Who we share it with

We share information only with service providers that help us run this site and communicate with you (for example our hosting, email and email-routing providers), and with other parts of Group Elephant where needed to deliver a service to you. These providers handle your information on our behalf and under appropriate obligations.

How long we keep it

We keep enquiry and project information for as long as needed to respond to you, deliver and support any services, and meet our legal obligations, after which we remove or de-identify it.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, or ask a question about this policy, through our enquiry form. We will respond within a reasonable time.

Group Elephant

As part of Group Elephant, group-wide privacy practices are described at groupelephant.com/privacy-policy. Where this policy and the group policy differ for activity on this website, this policy applies.

Changes

We may update this policy from time to time. The "last updated" date above shows when it last changed.

Questions? Reach us via our enquiry form.